Chipotle, a renowned Mexican restaurant located at 2825 N Germantown Pkwy in Bartlett, TN, has garnered praise from its patrons for delivering fresh and flavorful dishes. Diners frequently rave about the vibrant blend of ingredients that create each meal, with one customer, dana wellborn, expressing delight at the fresh flavors in every bite. The establishment stands out for its exceptional customer service, highlighted by numerous reviews that speak to the friendly staff and clean environment. Lindsey Tidmore commended the team for their enthusiasm even late at night, reflecting the welcoming atmosphere that enhances the dining experience.
However, some customers have noted challenges, such as the unavailability of grilled vegetables, which is particularly concerning for vegan patrons like divine order50. Despite this, the overall sentiment remains positive, with many emphasizing the restaurant's commitment to quality and customer satisfaction. A standout experience from Autumn Scott showcases the restaurant's dedication to service, as a manager provided extraordinary assistance when a pickup order went awry. This level of attentiveness is a testament to Chipotle's focus on not just food, but creating a memorable dining experience.
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Reviews For Chipotle
dana wellborn
Jun 21,2025
I love the blend of fresh flavors in every bite. I was delighted to see a Chipotle when I was running errands. Great food and good crew of folks. Feeling blessed! Thank you.
divine order50
May 28,2025
Met with a smile. Food in hand in 10 mins. Nice and clean. Only issue is they never have the Grilled vegetables (fajitas) at any location especially in the evening. I'm vegan, so I need them.
Jamin Crews
Apr 7,2025
Love this location. I will not go to another. Food is always fresh. Team seems like a family. Manager is always at the counter when I’m in.
Lindsey Tidmore
Mar 31,2025
This is the best chipotle I've ever been to! It was 10:30pm on 9-06-24 ... the staff was AMAZING AND THE FOOD WAS EVEN BETTER the restaurant was clean! Thank you so much for being one of the ONLY Chipotle's to stay open past 10:15 even though the door says 11pm (they stayed open till 11pm like they should) I truly appreciate it! And they were so happy to serve me even though it was the end of their night!
Autumn Scott
Mar 31,2025
I placed my order in the app, got in the chipotlane line, and the employee asked me to confirm my pickup time. I did, she then asked me to confirm the location. In a true case of the Mondays, I see the wrong location in my app. The employee obviously read all of my self-disappointed body language from the window. I asked her how I could cancel the order, as I was too close to home to drive to another location. She gave me thorough instructions, then she exceeded every expectation I had of great customer service. As it turns out, I was being served by no average employee. She was the manager! Thank you Taylor for outstanding customer service! Also, the chat with Pepper was user-friendly and quick. Honey chicken was great!
Chrystal Cackler
Mar 25,2025
I really don't know why this place is rated so low. It is a little dirty inside, but even with that, I wouldn't call it a mess. Service was great and friendly and my mobile order was correct and ready on time. The rice was also cooked and the food tasted great. I will be frequenting this location whenever I crave Chipotle. The next nearest one is miles away!
P B
Mar 25,2025
Quick service, easily accessible, patio or inside dining options as well as pick up at drive thru window for online orders.
Stephanie Mundel
Mar 23,2025
I’m always nervous going to Chipotle because they have been going downhill across the country but this one was great. Food was actually fresh, portion sizes were great and the service was excellent! Highly recommend this location.
Reviews For Chipotle